Refund Policy
Practitioners Community Care Products: ReturnsSince the products are customised, we can only accept returns for damaged or faulty items.
In such cases, please reach out to us at support@selfnamed.com and we will get back to you within 7 working days.Return of damaged goodsCosmetics Nord SIA.
Lielmaņi, Mārupes pagasts, Mārupes novads, LV-2167, Latvia.RETURN OF DAMAGED PRODUCTS
If you received damaged products, please contact us by e-mail: support@selfnamed.com
Thorne Products: Can I return an order that I received that I am not satisfied with?
If you are not completely satisfied with your purchase after you receive it, and it's within 60 days, then Thorne will help create a solution for you. Please be advised all returns are subject to a 25% restocking fee. We want to make your purchasing experience with Thorne as satisfactory as possible. You can always call our Customer Service Department at 800.228.1966 during its hours of operation.
In such cases, please reach out to us at support@selfnamed.com and we will get back to you within 7 working days.Return of damaged goodsCosmetics Nord SIA.
Lielmaņi, Mārupes pagasts, Mārupes novads, LV-2167, Latvia.RETURN OF DAMAGED PRODUCTS
If you received damaged products, please contact us by e-mail: support@selfnamed.com
Thorne Products: Can I return an order that I received that I am not satisfied with?
If you are not completely satisfied with your purchase after you receive it, and it's within 60 days, then Thorne will help create a solution for you. Please be advised all returns are subject to a 25% restocking fee. We want to make your purchasing experience with Thorne as satisfactory as possible. You can always call our Customer Service Department at 800.228.1966 during its hours of operation.
